LogoERUPTOR

Privacy Policy

Last Updated: November 22, 2025

1. Introduction

At Eruptor Music Bot ("Eruptor", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot service.

2. Information We Collect

2.1 Automatically Collected Information

When you use Eruptor, we automatically collect:

  • Discord Server ID (Guild ID)
  • Discord User ID
  • Discord Channel ID and Voice Channel information
  • Server member count and basic server information
  • Command usage data and interaction logs
  • Bot configuration settings for your server
  • User activity metrics for Activity Roles system
  • Voice channel creation and usage data for Join to Create feature

2.2 User-Provided Information

We may collect information you provide when:

  • You interact with the bot through commands
  • You configure bot settings for your server
  • You create playlists or save favorites
  • You use Join to Create to create voice channels
  • You earn Activity Roles through server participation
  • You contact us for support or feedback
  • You apply for partnerships through our website

2.3 Music Usage Data

  • Music playback history (songs played, timestamps)
  • Search queries and preferences
  • Queue and playlist information
  • Audio settings and preferences

2.4 Activity and Engagement Data

  • User activity levels and participation metrics
  • Message frequency and interaction patterns (for Activity Roles)
  • Voice channel join/leave events and duration
  • Role assignments and changes based on activity
  • Temporary voice channel creation and deletion logs

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our music bot service
  • To manage Join to Create voice channels and temporary channel creation
  • To track user activity and assign Activity Roles appropriately
  • To personalize your experience and remember your preferences
  • To improve and optimize bot performance
  • To analyze usage patterns and trends
  • To prevent abuse and ensure service stability
  • To communicate important updates or changes
  • To respond to support requests and inquiries
  • To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Security measures include:

  • Encrypted data transmission
  • Secure database storage
  • Access controls and authentication
  • Regular security audits and updates
  • Limited data retention policies

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When data is no longer needed:

  • Server settings are deleted when the bot is removed from a server
  • User preferences may be retained for service improvement
  • Usage logs are periodically purged based on retention policies
  • Backup data is deleted according to our backup schedule

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate the bot (e.g., hosting providers, analytics services)
  • Discord Platform: As required by Discord's API Terms and for bot functionality
  • Legal Compliance: When required by law or to protect our rights and users
  • Business Transfers: In connection with any merger, sale, or acquisition of assets

7. Third-Party Services

Eruptor integrates with third-party music streaming services and APIs. These services have their own privacy policies:

  • YouTube - Music streaming and search
  • Spotify - Music playback integration
  • SoundCloud - Audio streaming
  • Discord - Platform and API usage

We recommend reviewing the privacy policies of these third-party services as we are not responsible for their privacy practices.

8. Your Rights and Choices

You have the following rights regarding your information:

  • Access: Request access to the information we have about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information (subject to legal requirements)
  • Opt-Out: Stop using the bot by removing it from your server
  • Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us through our Discord server or support channels.

9. Children's Privacy

Eruptor is intended for use in accordance with Discord's Terms of Service, which requires users to be at least 13 years old (or older depending on jurisdiction). We do not knowingly collect information from children under the age required by Discord.

If we become aware that we have collected information from a child without proper consent, we will take steps to delete that information.

10. International Users

Eruptor is available globally. By using our service, you understand that your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ.

11. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. The bot itself does not use cookies but may collect usage data as described in this policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Updating the "Last Updated" date
  • Posting the new policy on our website
  • Sending notifications through Discord (for significant changes)

Your continued use of the service after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Through our Discord support server
  • Via the contact form on our website
  • By email at the address provided on our website

14. Data Protection Rights

Depending on your location, you may have additional rights under data protection laws such as GDPR (Europe) or CCPA (California):

  • Right to be informed about data collection
  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

By using Eruptor Music Bot, you consent to the collection and use of information in accordance with this Privacy Policy.